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Families who have a loved one with a developmental disability living at home often have special expenses or barriers that the typical family does not have.

Starbridge’s Family Support Programs are here to help.

Family Support Programs at Starbridge are funded through the NYS Office for People with Developmental Disabilities (OPWDD).


Find out about –

Support with Transportation
Speak with an Advocate
Family Reimbursement Program
TIES Program - inclusive recreation for youth and young adults
Using Self Direction AND Family Support Services


Support with Transportation

UPDATE 3/17/20: We are concerned about increased spread of COVID-19 in our communities, and travel around our communities is being discouraged by local and state health authorities. In light of that guidance, Starbridge is pausing Go Monroe for now. Here is what that looks like:

  • You can still submit your application via email to mcubi@starbridgeinc.org. Click here for the Go Monroe application.
  • If you have questions about how the program works, you can contact Maritza at 585-224-7306 or email mcubi@starbridgeinc.org
  • Once the pandemic has eased and Starbridge staff are able to resume programs such as Go Monroe, Maritza will begin meeting with families to confirm eligibility and funding.

In the meantime, if you have immediate transportation needs:

  • For emergency transport, please call 9-1-1.
  • For other community resources to meet urgent needs, please call 2-1-1.

We appreciate your patience and understanding during this challenging time. We look forward to reconnecting with you in the coming months.


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GO MONROE offers financial support and transportation navigation assistance to families who meet eligibility requirements.


What are the eligibility requirements?

  • Family has young or adult children with developmental disabilities living at home in Monroe County, NY
  • AND OPWDD eligibility*
  • AND household income that does not exceed federal poverty guidelines.

Contact us today to learn more! Call Maritza Cubi at 585-224-7327 or email mcubi@starbridgeinc.org


*If you aren’t sure whether you are eligible through OPWDD, let us know when you call.

Speak with an Advocate

We support every person's right to choose the living situation that works best for them. We partner with people to identify options, navigate systems, know your rights, and connect to resources.

In some cases, a Starbridge Advocate may provide more intensive support as an individual or family works to address specific issues or concerns.


How do you get started?

Please use the Contact Us form or call us at 585-224-7359 and leave a message. Our Intake Coordinator will call you back to ask for information about you or the person you are calling about (if you are phoning for someone else) and can connect you with further resources or staff.


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How to use Self Direction AND Family Support Services?

If you or your family member have a self-directed budget, OPWDD requires your budget to cover the cost of any Family Support Services. Contact your support broker or contact us if you have questions about using your budget for these purposes.  

To learn more about Self Direction at Starbridge, visit our Self Directed Services page.